Creating Communities of Safety for LGBTQIA+: A Guide for Mental Health Providers

Educate Yourself and Your Staff

• Utilize and distribute materials from reputable organizations like GLSEN, PFLAG, and The Trevor Project that provide guidance on LGBTQIA+ support and inclusion.
• Regularly participate in and offer educational sessions on LGBTQIA+ issues, terminologies, and inclusive practices for all staff members. Here is a self-paced free course for providers offered by CASAT Learning regarding Providing Care for LGBTQ+ Adolescents.

Establish Inclusive Policies and Practices

• Ensure that your practice has clear, enforced policies against discrimination and harassment based on sexual orientation, gender identity, and expression.
• Use inclusive language on intake forms and ensure that all procedures respect clients’ gender identities and expressions.

Create an Affirming Physical Environment

• Display symbols of LGBTQIA+ pride, such as flags and posters, in your practice to signal inclusivity and acceptance.
• Ensure that your practice offers private, welcoming spaces where clients feel safe and respected.

Develop Support Networks and Peer Groups

• Organize and support LGBTQIA+ support groups where clients can share experiences and find community. These can be peer-led or facilitated by trained professionals.
• Help clients connect with local LGBTQIA+ organizations and community groups to build a broader support network.

Ensure Competent and Responsive Care

• Ensure that all mental health services are affirming and sensitive to LGBTQIA+ issues. This includes ongoing training for all providers in LGBTQIA+ cultural competence.
• Be equipped with information about crisis intervention resources, such as hotlines and emergency shelters, specifically for LGBTQIA+ individuals.

Foster Inclusive Educational and Workplace Environments

• Advocate for and support the formation of Gay-Straight Alliances (GSAs) and other LGBTQIA+ student groups in local schools to provide a support network and advocate for inclusive policies.
• Encourage and implement workplace diversity and inclusion initiatives within your practice, including employee resource groups for LGBTQIA+ staff members.

Engage in Community Advocacy

• Support local and national LGBTQIA+ advocacy organizations working towards policy changes and legal protections.
• Launch or participate in public awareness campaigns that promote understanding, acceptance, and the rights of LGBTQIA+ individuals.

Celebrate LGBTQIA+ Culture and History

• Attend events such as Pride celebrations, film screenings, and cultural festivals that celebrate LGBTQIA+ identities and contributions.
• Commemorate important dates like Pride Month (June), National Coming Out Day (October 11), and Transgender Day of Visibility (March 31) to raise awareness and foster community spirit.

Encourage Allyship and Solidarity

• Offer training for allies within your practice to understand how they can effectively support LGBTQIA+ clients and advocate for their rights.
• Encourage public statements and commitments from local leaders, businesses, and organizations supporting LGBTQIA+ rights and inclusion.

Respond to and Prevent Violence

• Implement safety programs that include measures to protect LGBTQIA+ individuals from hate crimes and violence.
• Provide comprehensive support services for victims of violence, including counseling, legal assistance, and referrals to safe housing options.