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Counsel with emphasis on a strengths based approach. Work with individuals and groups to promote optimum mental health. Help individuals deal with issues such as addictions and substance abuse; family, parenting; domestic violence; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.

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The Youth and Community Outreach Specialist raises awareness related to drug and alcohol prevention by developing and implementing comprehensive education and outreach programs and activities for youth, parents, and other community members. Must be motivated, creative, energetic, organized, and team-oriented with excellent interpersonal communications and presentation skills. Must be able to work collaboratively.

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Zephyr Wellness is a leading mental health practice in the Northern Nevada community, serving Reno, Sparks, and outlying areas. The Front Desk Receptionist position is a front office position and the individual for this position will have strong skills in multitasking and attention to detail. Applicants should possess strong customer service skills and be able to manage clients in a mental health setting with grace, compassion, and tact.

Applicants must be flexible with job tasks and be able to transition easily among and between various tasks throughout the work day. This position requires superior written and spoken language skills.
Knowledge in Google interface (Calendar, Drive, Gmail, Sheets, Docs, etc.), including data entry, billing, and scheduling is required. The individual for this position will be organized, engage in daily office housekeeping and maintenance, as well as possess an ability to learn quickly, be open to feedback, work independently with a high degree of discretion in reliance upon management, and contribute a positive and peaceful attitude.

Daily Roles and Responsibilities:

• Maintaining confidentiality and HIPAA compliance
• Adhering to policies and procedures
• Scheduling for up to 25 clinicians
• Completing intake phone calls
• Checking insurance eligibility
• Scanning and printing
• Data entry in multiple software databases
• Communicating with office manager daily and clinical directors regularly
• Answering phones
• Completing check in and check outs
• Collecting co-payments, and accurately tracing daily money
• Keeping common areas stocked and clean including but not limited to bathrooms.
• Maintaining professional boundaries with clients
• Making community referrals if needed
• Use of Google Docs daily
• Spreadsheet data entry and maintenance

This position starts at $15.00 an hour, with health insurance and matching retirement available for full-time work. Merit raises and annual bonuses are also available.

To apply, please email your resume to Marina at marina@zephyrwellness.org with the subject line of “Front Desk Receptionist”