Verbal De-Escalation 101
Behavioral health, mental health, medical and allied health care professionals are likely to encounter situations in their careers in which a de-escalation intervention is the most appropriate, ethical, and therapeutic response to provide a client who is in an agitated state. This course is an introductory course on what de-escalation is, how to identify situations where de-escalation interventions are appropriate, and the de-escalation steps and techniques that one can apply in general behavioral and mental health settings. This course is not for those professionals working in population specific settings where de-escalation is required on a regular basis to maintain milieu harmony (e.g., residential setting for severe behavioral and/or mental health disorders),where more advanced trainings specialized for the specific population is appropriate.
Presented by: Crystal Jaquette, MA, MFT
Continuing Education
To earn continuing education credit for this learning opportunity, you must enroll via the CASAT Learning platform and complete the post-course competency exam. For more information and to register visit: https://www.casatlearning.org/all/verbal-de-escalation-101-self-paced-online
About the Pathways in Crisis Services (PICS) Project:
The Pathways in Crisis Services Project provides academic course curriculum infusion and professional learning events focused on evidence-based crisis programs that include: crisis intervention, de-escalation services, mobile crisis and crisis stabilization for both target populations (Pre-service (students) and Practicing Behavioral Health Professionals) with the goal of increasing knowledge and skills leading to use in practice.
This product was supported in whole or in part by the Nevada Division of Public and Behavioral Health Bureau of Behavioral Health, Prevention, and Wellness through grant funding.