PICs Pathways in Crisis



ACEs Signs and Symptoms Tier 2 introduces the signs and symptoms of ACEs. Learners will gain knowledge on how traumatic experiences impact a person and how to recognize the longer term implications to include health concerns, substance use, mental health instability, and much more.

Compassion Fatigue

Overcoming Compassion Fatigue Tier 2 focuses on exploring effective strategies to overcome compassion fatigue experienced by human services professionals. Learners will gain a deep understanding of compassion fatigue, and emphasize the importance of self-care, setting boundaries, and fostering resilience as key elements in overcoming compassion fatigue.

Crisis NOW/Crisis Response System

Crisis NOW National Guidelines and Alignment with the Crisis NOW model Tier 2 provides a comprehensive overview of the national guidelines for behavioral health crisis services and their alignment with the Crisis Now model. Learners will gain an in-depth understanding of the key principles and best practices outlined in the national guidelines for delivering effective crisis services.

Cultural Considerations

Cultural Considerations and Impact Tier 2 includes the assessment of how culture plays a role in prevention. Awareness of cultural implications and how language, concerns, beliefs, needs all impact how a person accesses care. Understanding culture factors will help a learner communicate information that is accessbile by all.


Self-Care Behavior and Implementation While knowledge about self-care is essential, it is not enough to create lasting change. Tier 2 discusses methods for the implementation and sustainability of self-care behaviors and learners are encouraged to identify these as keys to promoting long-term health and wellbeing.

Suicide Prevention

Suicide Safety and Prevention Tier 2 focuses on suicide safety and prevention, providing learners with essential training opportunities to become effective helpers and advocates. Learners will explore Living Works programs, including safeTALK, an entry-level alert helper training, and ASIST, an advanced training designed for mental health professionals.


Trauma-Informed Responses Tier 2 focuses on understanding the impact of trauma and post-traumatic stress disorder (PTSD). Learners discuss common behavioral health responses to trauma, explore the connection between trauma and addiction, and review insights from Dr. Gabor Maté regarding addiction.

Example Slide Decks by Tier