May 7, 2021 @ 9:00 am – 12:00 pm
Virtual Event
High Sierra Area Health Education Center (AHEC) and Nevada Primary Care Association (NVPCA)

What is Cultural Competency Training?

  • Cultural competency training offers an opportunity to increase one’s cultural awareness and sensitivity.

  • By learning about how to respect and treat unique individuals from all backgrounds, providers will improve their quality of care given and be able to effectively address the needs of any patient that they may see. Our cultural competency training will cover topics including identity and self expression, unconscious bias, racial discrimination, gender disparities, and more.​

The Department of Health and Human Services (DHHS) NRS 449 has established landmark standards for anti-discrimination in healthcare. In accordance with these regulations, High Sierra Area Health Education Center (AHEC) and Nevada Primary Care Association (NVPCA) have worked diligently to create a comprehensive training for Nevada Healthcare Providers. This course is designed to satisfy the requirements set forth by NRS statute 449 for medical facilities, facilities for the dependent, and other facilities through content inclusive of varied pertinent topics. The Nevada Cultural Competency Training is approved for annual cultural competency training certification and recertification for healthcare facilities detailed therein and is focused on improvement of cultural awareness, inclusivity, and quality care delivery statewide. The course will be taught over 9 hours virtually or in-person by experienced, passionate, NVPCA and High Sierra AHEC staff that have met DHHS requirements. This training is designed to not only meet the regulation requirements but leave a lasting impression on providers; strengthening equitable and accessible care delivery for years to come.

The Training

This training was created to educate healthcare providers, bolstering knowledge of varied topics of cultural competency. The course will be interactive, comprehensive, and taught by knowledgeable public health professionals. Our training is approved by the Department of Health and Human Services (DHHS) and the Bureau of Health Care Quality and Compliance (HCQC) as required by legislation and provided to the medical facility provider(s) within 30 days of hire or start of contract. Providers and facilities will have the opportunity to renew their training credentials through our training program annually.

  • The training is 9 hours in length and was designed to be taught in-person or online using online meeting/webinar platforms;
  • The presentation will meet ADA compliance;
  • Peer-to-peer discussion, video presentations, and other interactive components are incorporated throughout the training;
  • Use of an online format such as Zoom will allow instructors to form small groups to allow for peer-to-peer discussion, private questions to the instructor, and video presentation.
  • The course instructors are knowledgeable and experienced public health advocates of Cultural Competency that meet all requirements set forth by the State Board of Health.

CEU/CME are not being provided at this time, however, now that our training has been approved, we will begin to orchestrate this effort. In the meantime and post training completion, participants may self-submit to their designated licensure board(s). Please note that NVCC is unable to guarantee acceptance and/or distribution of CEU/CME upon submission.

Themes and Topics Covered

  • Introduction – ​Introduction, disclaimer, ground rules, and regulations, instructor credentials and experience
  • Cultural Awareness – Importance of cultural awareness development, using The Iceberg Model of Culture, cultural bias and awareness with discussion
  • Bias (Explicit and Implicit) – Explicit and implicit bias, stereotyping, personal bias tests and mitigation of bias
  • Indirect Discrimination​ – Indirect​ discrimination, recognizing equality and equity, curb-cutting effect
  • Identity & Intersectionality – Definition of identity and Intersectionality with steps to address in healthcare.
  • Social Determinants of Health – Education, socioeconomic status, and adverse childhood experiences, description of topic interconnection, why your zip code matters
  •  Race & Ethnicity – Race and ethnicity description and comparison, forms/levels of discrimination, racial disparities in healthcare
  • Religion & Spirituality – Religion and spirituality comparison, importance in care delivery and how to address, pro-voice mindset, Interfaith cooperation
  • Refugees & Immigrants – Definitions and descriptions, current and emergent issues in policy and healthcare, language barriers
  • Gender Bias – Aspects of gender, gender disparities, gender bias
  • Gender Identity – Gender composition, gender identity and pronouns, SOGI and EHR practices​
  • SGM – ​LGBTQIA+ and SGM defined, new vs. outdated terminology, mental and behavioral health disparities
  • Age – ​Ageism and elderspeak ,treatment impairment and steps to address, age disparities, caring for younger populations
  • Disability – ​Forms of disabilities, health disparities in people with disabilities, mental disorders, steps to reduce health disparities and establish rapport
  • Person First Language – ​Definition and information on when to use, Implementing person first language with examples
  • Microaggressions – Microaggressions, microinsults, microinvalidations, and microassaults, prevention and personal accountability
  • Best Practices – Effective communication, rapport, and bedside manner, building rapport with patients and how to practice effective communication, welcoming environment
  • Cultural Humility – Cultural competency as a journey and importance in practice, barriers to cultural and personal reflection importance

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