A national three-digit 988 behavioral health and suicide prevention crisis hotline is probably the most significant public policy initiative impacting behavioral healthcare since Medicaid expansion. Behavioral health crisis services have never had a moment like this, where the policy forces are aligning at federal state and local levels and are driving positive change. The implementation of 988 provides us with the opportunity to build-out and finance a statewide behavioral health crisis response system that is on par with the 911 emergency medical management system.
There are many questions that this webinar will address as an initial forum to learn about best practices to apply to 988 crisis response system optimization. Increasing our collective knowledge is best achieved by engaging with subject-matter experts, rather than expending time, energy, or other resources extracting or researching for answers in disconnected and fragmented ways. Session outcomes include new learning and insights to more effectively respond to a rapid 988 implementation trajectory. Participants will find that the content and interchange of this session is both pragmatic and enriching.
About the Presenter
Wayne W. Lindstrom, Ph.D., serves as the VP of Business Development and Consulting for RI International, Inc. Prior to this, he served for five years as the Director of the New Mexico Behavioral Health Services Division and as the CEO of the New Mexico Behavioral Health Collaborative. During a portion of this time, he also was President of the National Association of State Mental Health Program Directors. Before coming to NM, he was the president and CEO of Mental Health America (MHA), formerly known as the National Mental Health Association. Dr. Lindstrom has almost 50 years of behavioral health experience. His doctoral degree is from Case Western Reserve University and his MSW is from the University of Pittsburgh, with a BA from Bowling Green State University. Before joining Mental Health America, he was the CEO for six years of a behavioral health provider organization in Ohio that served children, youth, and families. For the previous eight years he managed an organizational development consulting practice where he specialized in the management turnaround of provider organizations in crisis. His organizational clients included public authorities, service providers, health systems, pharma, and private companies. In the 1980s, he directed addiction services for the State of Ohio and subsequently spent the next seven years working to build a private group psychotherapy practice into a thriving managed behavioral health care business. This led to managing behavioral health for over 600,000 commercial, Medicaid, and Medicare enrollees in OH and IN for United Health Care. He went on to perform nationally as the Director of Public Sector Operations for United Behavioral Health (UBH) which included overseeing the implementation of public sector contracts. His career began in the 1970s when he served in the United States Air Force, where he implemented and managed a drug treatment program during the Vietnam War. He has worked in community mental health, hospitals, emergency departments, corporate environments, and private practice while also teaching at the undergraduate and graduate levels.